Dear Valued Customers, as per our notice sent out to all customers on November 5th, 2016, Cybersites service will permanently be shut down on February 1st, 2017. This is being replaced by our new dedicated service by the name of ‘RapidHost’ which is currently available to all customers for migration. To find out how you can migrate your website to avoid closure, please contact info@rapidcompute.com
  • Sales 111-44-55-66
  • Support 111-56-56-56

Fiber Network O & M

Fiber Network O & M

Cybernet’s Fiber Networks Operation and Management (O&M) is handled by our dedicated on-ground and support staff. They are responsible to routinely monitor network operations and, in case of issues, identify (fault localization) and rectify any and all faults on our customer’s networks.

To ensure 24/7 support availability, our code of conduct clearly dictates that in case of cable breakdown, our on ground support staff has to be mobilized within 15 minutes during daytime and within 30 minutes at nighttime.

Our ‘Vigilance Inspectors’ actively patrol our deployment sites to ensure that our standards are being met. They also ensure that the timelines we have communicated to our customers are being followed religiously.