Dear Valued Customers, as per our notice sent out to all customers on November 5th, 2016, Cybersites service will permanently be shut down on February 1st, 2017. This is being replaced by our new dedicated service by the name of ‘RapidHost’ which is currently available to all customers for migration. To find out how you can migrate your website to avoid closure, please contact info@rapidcompute.com
  • Sales 111-44-55-66
  • Support 111-56-56-56

Technical Assistance Center

Technical Assistance Center

Cybernet TAC provides on-field and remote support services to its clients, in the capacity of a partner, in order to provide on demand support assistance thereby achieving increased collaboration, greater productivity, and better service to end customers. Cybernet TAC professionals are available 24/7 to provide after-sales service support nationwide.

TAC operates across Pakistan with more than 150 engineers nationwide to provide on-field support and services.  We cater to all organizations, irrespective of size, to become a part of their problem-solving team.

Technical Assistance Services:

  • 24/7 availability.
  • Network monitoring of the client through NMS.
  • Integration/Optimization of the network.
  • Dedicated support for all clients.
  • Tools to diagnose the issue.
  • Tracking faults through CRM.
  • Corporate account management.
  • Diagnosis and elimination of faults at the user-end.
  • Train and update customers with proper guidance for any user-end error.
  • Proactively taking corrective actions while performing preventive maintenance of various technology products.
  • Technical support for emergency events.