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  • Support 111-56-56-56

Technical Assistance Center

Technical Assistance Center

Cybernet TAC provides on-field and remote support services to its clients, in the capacity of a partner, in order to provide on demand support assistance thereby achieving increased collaboration, greater productivity, and better service to end customers. Cybernet TAC professionals are available 24/7 to provide after-sales service support nationwide.

TAC operates across Pakistan with more than 150 engineers nationwide to provide on-field support and services.  We cater to all organizations, irrespective of size, to become a part of their problem-solving team.

Technical Assistance Services:

  • 24/7 availability.
  • Network monitoring of the client through NMS.
  • Integration/Optimization of the network.
  • Dedicated support for all clients.
  • Tools to diagnose the issue.
  • Tracking faults through CRM.
  • Corporate account management.
  • Diagnosis and elimination of faults at the user-end.
  • Train and update customers with proper guidance for any user-end error.
  • Proactively taking corrective actions while performing preventive maintenance of various technology products.
  • Technical support for emergency events.