In continuation of our earlier email, all customers were requested to arrange migration of their websites, emails and domains to other providers at the earliest. Effective from May 29th 2017, all remaining customers will be migrated onto the infrastructure of Alpine Technologies Pvt. Ltd and will thereon be under their maintenance and support. All future renewals and related payments will also be managed by Alpine Technologies. The migration activity will be carried out over the next 60 days during which time the control panel may be inaccessible to users. In case of any issues faced please contact the below: Alpine Customer Support: 021-35841337, 021-35841338 & 021-35846712 - Alpine Helpdesk: Support ticketing URL: support.nacspl.com
  • Sales 111-44-55-66
  • Support 111-56-56-56
info@cyber.net.pk

Technical Assistance Center

Technical Assistance Center

Cybernet TAC provides on-field and remote support services to its clients, in the capacity of a partner, in order to provide on demand support assistance thereby achieving increased collaboration, greater productivity, and better service to end customers. Cybernet TAC professionals are available 24/7 to provide after-sales service support nationwide.

TAC operates across Pakistan with more than 150 engineers nationwide to provide on-field support and services.  We cater to all organizations, irrespective of size, to become a part of their problem-solving team.

Technical Assistance Services:

  • 24/7 availability.
  • Network monitoring of the client through NMS.
  • Integration/Optimization of the network.
  • Dedicated support for all clients.
  • Tools to diagnose the issue.
  • Tracking faults through CRM.
  • Corporate account management.
  • Diagnosis and elimination of faults at the user-end.
  • Train and update customers with proper guidance for any user-end error.
  • Proactively taking corrective actions while performing preventive maintenance of various technology products.
  • Technical support for emergency events.